Car storage in Salt Lake City, UT

There have been instances of significant rent increases perceived as greedy, and a single disturbing event where a tenant was evicted for illegal activity, suggesting occasional safety concerns.

Customers highly appreciate the cleanliness and security of the facility, the large variety of available unit sizes, and around-the-clock access in a central location.

Principal concerns include faulty security due to a broken front gate, poor lighting within storage areas, reports of unsanitary conditions outdoors, and unsettling increases in rent. The overarching dissatisfaction stems from considerable maintenance issues and seemingly deceptive or negligent management practices.

Customers appreciate the self storage facility for its ease of renting units online, generally clean units, and the welcoming and helpful staff. Some have found the prices reasonable with great security measures ensuring the safekeeping of their belongings.

Customers have faced frustration with regular and sometimes unanticipated rental fee increases and added costs such as a $25 initiation fee and the need to purchase specific locks. Additionally, some reviews indicate that the facility's policies regarding price can be perceived as unfair, particularly when rent is increased due to high demand, contradicting initial assurances of stable pricing.

The facility has improved significantly, with enhancements like upgraded lighting and security, and offers ease of access within a particularly convenient location. Staff members, especially one consistently praised for exceptional service, provide friendly reminders for payments and offer substantial help with account management and facility usage.