RV & camper storage in Murrells Inlet, SC

However, patrons have expressed major concerns including undelivered cancellations resulting in unwarranted charges, administrative issues like unexpected rate hikes after the second year, and a general inconsistency in service quality, which is exacerbated by a management team often seen as unresponsive or ineffective.

Customers appreciate the cleanliness of the facility, the ease of the rental process, and the friendly and helpful staff. The facility also offers features such as easy access and ample moving carts.

Nonetheless, reports reveal dissatisfaction with mandatory purchases such as a $20 specialized lock with no utility outside the facility and some positional issues with certain outdoor paved spaces that could affect ease of access. The climate-controlled units seem to have maintenance concerns with insulation quality at times.

Customers highly praise the storage facility for exceptional and personable customer service, noting specifically the ease of doing business and the consistently clean and orderly units. The facility also ensures added security through gated access.

The primary concern of users is the continuously escalating rates, especially troubling for those on fixed incomes like social security. Another issue is the mandatory insurance policy on stored items, which some customers see as an unnecessary additional cost.

Customers of the self storage facility appreciate the friendly service, ease of bookings, and helpful, attentive staff; specials deals and promotions enhance user satisfaction.

Many reports indicate security concerns including malfunctioning gates and a rodent infestation, making clients doubt the safety of their stored property. Customers voice frustration over unexpected and frequent rental price hikes and mention a lack of management presence on-site. Additionally, misleading renting practices such as offering incorrect unit sizes and breaking advertised promises have raised trust issues with the service.

The facility has prompt payment communication and some customers have highlighted its cleanliness and secure units. A notable feature is the availability of climate-controlled options for sensitive items.

While many praises arise, certain clients have reported significant rises in storage fees within short time frames, which came as an unwelcome surprise. Additionally, there have been reported instances of perceived poor communication and irresponsibility from the facility staff, contributing to some negative experiences.

Customers frequently highlight outstanding service from staff who are professional, helpful, and often go above and beyond by providing assistance and complementary water during moves. Cleanliness and ease of booking are also recurrent positive aspects of this self-storage facility.

A significant downside reported is a tendency for drastic rent increases, often unexpected and doubling rates at times, coupled with experiences of units leaking after rain leading to unpleasant smells and potential damage to belongings.

Customers consistently highlight the facility's excellent service and staff who are widely appreciated for their professionalism, helpfulness, and friendliness.