RV & camper storage in Atlanta, GA

Despite the overall positive reflections, some clients have encountered rodent problems and water damage to their stored items, implying occasional maintenance issues and potential lapses in proper storage unit upkeep. Furthermore, an issue of insurance communication suggests a lack of clarity on the facility's policies, possibly damaging customer trust.

Customers appreciate the clean facilities, reliable customer service including friendly and professional staff, and convenient locations with easy access.

There are critical remarks regarding the refusal to accept returns, and customers are unhappy with instances of perceived dishonesty and lack of cooperation from specific staff. While general satisfaction with staff is high, stark complaints about laziness and unprofessional behavior tarnish its reputation.

Customers frequently praise the facility for offering amazing client service, with staff members being described as welcoming, knowledgeable, and efficient. The location ably provides for client convenience by offering integrated U-Haul rental services and user-friendly account management.

Major concerns include security issues, leading to lost or stolen items, and an insurance coverage policy that is cited as substandard due to its restrictive compensation limits, alongside grievances regarding the restriction to business-hour access only for the storage units.

The storage facility is commended for its exceptional cleanliness and secure environment, with management frequently noted for their professionalism and attentiveness to maintenance.